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1. Electric bikes and the trailer are located at the Klaava property, at Vuoreksen Puistokatu 87.

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2. The property's external doors are open from 07:00 to 22:00. 

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3. A chat window will open in the Lainappi app upon confirmed rental. When you arrive at the property and are at the locker, click the "Open locker" button in the chat. 

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4. In the locker, you will find the keychain, computer, and one (1) helmet. The keychain has 4 keys, each with a colored key fob and the bike's number.

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- Red = bike frame lock key
- Blue = frame lock chain key
- Blue = charging case key
- Green = bike battery key

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*Please note to take the key matching your bike reservation from the locker:

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5. Take the keys, bike display/computer, which are numbered according to your reservation, and a bike helmet if needed from the accessory locker. The computer is placed in the holder in the center of the handlebars. You will find the bike battery charged in the charging case, numbered according to your reservation. The bike battery is placed in the rack or frame, depending on the bike model.

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6. Familiarize yourself with the bike's user manual by watching the video or reading the instructions on the poster on the wall. If you have any questions, please do not hesitate to contact us (Willari, phone: 0413144912 or email: info@willari.fi). We wish you a safe cycling trip.

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7. When parking the bike during the rental period, please lock the bike to a fixed frame stand or indoors and take the computer with you. If you store the bike elsewhere during the rental period, ensure safe battery

charging in a space where you are present. The charging location must have functioning smoke detectors.

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8. At the end of the reservation, return the bike to the same place within the rental hours of 07:00-22:00. Remove the battery and set it to charge in the charging cabinet (ensure the green light is on the battery), lock the bike with the frame lock (through the rear wheel and frame) and chain it to the stand on the wall. Return the keys to the Lainappi locker using the app. You can open the locker in the same way as at the start of the rental, by clicking the "Open locker" button in the app's chat.

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When heading out on a bike trip, make sure you have the following items with you:

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- Keychain with 4 keys
- Bike frame lock, computer, battery
- Helmet. Note that the reservation includes one (1) helmet. Additional helmets can be rented through the Lainappi app, but we recommend using your own helmet!

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Instructions for using and returning the electric bike can be found on the property’s wall.

Once your reservation is complete, we will send you a feedback survey and would appreciate your feedback on your experience.