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The Renter

What can I rent?

You can rent any items that you find in the Lainappi-app. The item owner has the right to accept or reject any rental request. By completing your profile (picture, address and biography) you can increase trust and improve your chances of getting the item you want to rent.

Follow the instructions below to get started.

 

Search

You may search for rental items on the front page of the app, which can be found by pressing the home button.

Advanced Search

You may search for rental items by keyword, category, location, distance and price.

 

Rental offer

In order to be able to rent, you must first add your payment information to the Lainappi. Click " Saved Cards " on the profile page to add your payment information.

When searching for items, we recommend taking into account the location of the goods to be rented, the dates of the rental and the delivery methods.

Communication & Payment

In Lainappi you may choose who you chat with by accepting chat requests. Through the chat you may discuss further details of the delivery and return of the rental item(s) and other relevant matters.

When both parties accept the details of the rental in the Lainappi-service chat, the renters payment is automatically transferred to the owner one hour before the start of the rental. After that, the rental cannot be canceled.

Delivery & Meeting

Lainappi reminds users by push notifications one hour before the start of the rent. The delivery and meeting are carried out according to the method agreed in the chat. It is important for both parties to stick to the agreed time and place of delivery and return.

End of rent & Review

Lainappi reminds users by push notifications one hour before the end of the rent. After the returnal has been finished, users are encouraged to leave a review of the completed rental. By both parties reviewing each other, it increases awareness and trust between other users and subsequent renters.

Any questions left?

More questions may be found here:

If you still have something on your mind, feel free to contact us!

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